Principal UX Designer, Digital Marketing

Santa Clara, California, United States of America Marketing Ref ID: JR-023325

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts.

If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have.

If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Join the Digital Marketing team responsible for shaping the digital presence of the world's cybersecurity leader. Palo Alto Networks is looking for a visionary Principal UX Designer to drive the strategic direction and design language of our global website. This role is pivotal in accelerating our "platform-first strategy" and leading our transition to modern, AI-ready digital experiences.

As a Principal UX Designer, you are expected to be an expert in the field—someone who doesn't just tie complex knots, but envisions and invents an exemplary future for our digital experience. You will exercise wide latitude in determining objectives, influencing cross-functional teams, and creating formal networks with key decision-makers to determine the direction of new digital initiatives for the overall organization.

Key Responsibilities

• Work on building leading-edge digital experiences, grounded in data and established design principles that delight users across digital touchpoints.
• Address and develop future design concepts, methodologies, and practices to incorporate into Palo Alto Networks' digital processes.
• Move beyond current industry best practices to pioneer entirely new digital design systems, AI-driven design operations, and hyper-personalized experiences that redefine the cybersecurity digital experience.
• Leverage leading-edge AI to prototype complex interactions rapidly, explore personalized user journeys at scale, and dictate future concepts for design system operations (automated documentation, intelligent naming, accessibility checklists).
• Use professional concepts to develop resolutions to critical UX issues and broad design matters, seamlessly blending business goals with intuitive customer journeys.
• Create formal networks and operating rhythm with key decision-makers across product, marketing, and engineering. Serve as a strategic internal and external spokesperson for our digital design organization.
• Operate with high independence in the completion of day-to-day work. Act as a mentor and coach for designers on the team.
• Exercise wide latitude in determining objectives and approaches on special, high-stakes assignments, such as design direction of the new homepage or rollout of modular conversational AI component libraries.
• a unique blend of deep and broad knowledge in UX, UI, and front-end architectures to elevate our accessible, and reusable design system.

Qualifications

• 15 years of experience in UX and digital experience design, preferably in B2B, SaaS, or cybersecurity environments. Large digital agency experience is a plus.
• Bachelor’s degree in Design or a related field.
• Recognized as a subject matter expert with a unique blend of deep and broad digital design knowledge in enterprise B2B, SaaS, or cybersecurity environments.
• Demonstrated ability to present critical design solutions, influence senior stakeholders, and act as a spokesperson for the user experience at the highest levels of the company.
• Deep Figma expertise including advanced prototyping, auto-layout, AI, and design-to-code tooling.
• Experience designing components for Adobe Experience Manager (AEM) or similar enterprise-grade CMS platforms.
• Strong judgment in utilizing AI-assisted tools in design workflows
• Expert knowledge of accessibility standards to ensure all leading-edge concepts remain inclusive and compliant on a global scale.

Compensation

Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus.

• $262,500.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer.

We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.