2027 Summer Intern - Card Product Management/Business to Business Payments (NYC, NY)
About this role
Public source summary from intern-list.com / Jobright.
First Citizens Bank offers a summer internship program providing hands-on corporate experience and development opportunities. The Summer Intern will support the Card Product Management team through market research, customer and competitive analysis, product strategy, business case development, data analysis, and go-to-market planning focused on commercial cards, B2B payments, fintech platforms, and business spend management.
Responsibilities
Support card product strategy by researching customer needs, market trends, competitive offerings, and emerging technologies across commercial cards and B2B payments Explore B2B spend use cases, including procurement, accounts payable, expense management, virtual cards, embedded payments, and other business payment workflows Analyze fintech and platform trends to understand how software platforms are changing the way businesses access and use payment capabilities Develop competitive landscapes across banks, card networks, fintechs, payment providers, and spend-management platforms Help evaluate new product opportunities, translating customer problems and market insights into product concepts, hypotheses, requirements, and potential business cases Partner cross-functionally with colleagues across Product, Technology, Sales, Risk, Operations, Finance, and other functions to understand how payment products move from idea to execution Use data to develop insights on product performance, customer behavior, addressable spend, or market opportunities Contribute to product roadmaps and go-to-market thinking, including product positioning, target customer segments, value propositions, and commercialization strategies Develop an end-of-summer recommendation or product proposal addressing a meaningful opportunity within commercial cards, B2B payments, or fintech-enabled business spend Be part of a dynamic team with interesting projects Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support Attend professional development sessions, informational sessions, networking and community service events Have a dedicated manager and program manager to help you navigate the bank and the internship program Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship Accountabilities assigned by the intern’s direct manager, area or department leadership.
Accountabilities may include areas such as branch operations, sales processes, research, analytics, projects, strategy, process review and improvement, as well as technology enhancement assessment and support. Amongst or in addition to these accountabilities, a business aligned project should be assigned.
This project will be presented to local leaders and other key stakeholders in the company Attend professional development sessions, informational meetings, networking, and community service events as scheduled
Qualifications: Adaptability Communication (Written & Verbal) Critical Thinking Skills High School Diploma or GED and 1 year of experience Currently enrolled at an accredited collegiate institution (during the time of the summer program) Currently pusuing a Bachelor or Master's Degree in Business, Finance, Economics, Engineering, Comp Science, Data Analytics Interested in product management, payments, fintech, banking and/or B2B commerce Experience conducting market, customer or competitive research Comfortable working with data, using exceland/or visualization tools to generate insights Exposure to APIs, SaaS platforms or digital development Entrepreneurial mindset with an interest in identifying customer problems and developing new solutions 3.0 Minimum GPA Strong verbal and written communications skills with desire to learn and grow Possess a positive attitude, naturally curious and enjoys collaborating with others Critical thinking skills Ability to multitask Ability to adapt and adjust priorities based on business needs Ability to take direction and absorb information quickly
Benefits: Hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. Development opportunities and hands-on work experience through the summer internship program. Professional development sessions, informational sessions, networking and community service events.
A dedicated manager and program manager to help navigate the bank and the internship program. An assigned project designed to improve a specific process or solve a problem, with an end-of-internship presentation.